Sep 202013
 

I know it is not just me but have you noticed an abundance of surveys EVERYWHERE lately?  I for one am getting tired of it.  This constant need for companies to find out what you think has entered the annoying.  This sounds almost like a rant that would be good over at http://cantankerousoldcoots.com, but today, it is here!

This survey thing is not new.  I have been bugged for the past few years with them.  The first ones were the phone surveys.  They call you up and ask you to rate your last visit to X.  Sometimes I answer these when it has to do with the hospital and my daughter.  It was however one of these surveys that prompted this post.  They called for my wife and I really don’t know what they wanted but I told him she would never be available.  In hindsight, that was probably mean but he was a douche on the phone.

Now they have surveys to win gift cards on damn near ever receipt that you can get.  Most of them are longer than the receipt itself.  I bought a bike tire and a donut at Walmart yesterday and the receipt was 14 inches long.  Ridiculous.  A waste of my time and the paper it is printed on.  Like I really have time to call you up and answer inane questions for the 1 in a million chance that I can get a $50 gift card.

I did call one on a receipt from PetsMart the other day for a coupon so that I could get a free fish, and then I proceeded to lose the receipt.  I knew I shouldn’t have bothered.

The other thing that is really pissing me off lately is the pop up or lightbox surveys that come up at what seems like every damn website that is not a blog!  I am so annoyed with certain companies that do this that I don’t even go to their website anymore.  It just seems like every time you turn on a site, there is a box of varying size begging you to complete your survey.

Even at Disneyland they want you to complete a survey.  My wife signed up and I thought “Ok not too bad”.  That was in the first part of October last year.  Last week the survey came into my email box.  I had forgotten about it so I clicked into the survey.  It didn’t take very long but it was a huge whine about why we hadn’t been back to Disneyland since we left in October!  I don’t know about you, but my kids would live to go to Disneyland every month.  There is just no way to afford that!

Which brings me to the online, “Get paid to take survey’s” scams.  I have signed up for several “reputable” companies that you have seen and or heard about on TV.  Not just infomercials, shows like the NBC Nightly News and the like.  Here is the thing and the reason I have dumped most of them from my inbox lately.  I can’t seem to find ANY of their surveys I “Qualify” for.

I have taken the time to fill out all of their information, all of the demographic stuff which brings the “you have a new survey” emails.  When I click into the survey it gets about 6 questions into the thing and gives me the “Were sorry but you aren’t good enough for your opinion to count” message.  I have begun to think that they only want the information from the first of the survey and that is how they get out of paying.  Cheap corporate bastards.

So, if you are out there and you like taking surveys, go for it.  If you are working with online paid surveys, go for it, you can have my share.  If you are a company and need to have a survey to figure out how people like your stuff, maybe you are not paying as much attention to your customers as you should be.

I have run a couple of surveys in the past on here and have had very minimal response.  The only reason I can figure out why there are so many surveys out there is so that the .75% that actually get answered have at least some value to advertisers.

I for one am tired of the surveys.

Discuss freely!  Please Digg, StumbleUpon, retweet and comment below!

Thanks for reading!

-Justin

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  5 Responses to “I’m not taking your @#^$ing survey!”

  1. Look at it like this, Justin. Most companies only get really bad feedback. Hardly anyone ever tells a company when they’ve gotten something right. If something is only mildly wrong, most people won’t take the time to speak up. In order to improve, one needs to know everything that is going well and everything that is less than optimal. A survey is a way to give people the ability to provide that feedback anonymously and at their convenience.

    Its also an excellent way to find out what your customers want and need. It helps take the guess work out of creating new products and services. I plan on using a free form survey to see what I can provide for my readers that they want and need.

    Some survey invitations are annoying, but they are usually done in good faith. Or so I like to believe. I hope you do take my survey when you have time, but if not..that’s okay too 🙂

  2. The main thing I am annoyed with Jenn, is the proliferation of surveys everywhere! I will more than likely take your survey as long as whatever form you use does not beat me over the head with it. I like to help people who put a survey on their blog because that is karma. I want to have them reply to mine in the future. It just seems like the blanket approach to customer satisfaction through surveys annoys as many people as it helps.

    How many have you filled out with 4’s (on a 5 scale) just because that is what you felt they deserved overall and not necessarily pertain to each question? I have done a few like that.

    I am not saying that surveys are not important to a company that is really trying. I took one the other day from medicare evaluating the hospital where my daughter got her transplant. She was one of the first transplants done at that hospital when they got the OK from medicare, so it was important that they be evaluated by the customer. I can see that and I think it is good.

    What bugs me is turning on a news site or buying a candy bar at walmart and having a “how did we do today?” survey. Great I got my candy bar with no problems. or the website worked. They have the technology, track IP addresses and give me the “you have visited our a site a few times how are we doing?” I am much more likely to answer that kind.

    With your survey, I will probably have an opinion that I haven’t told you about yet and will give you that feedback. I just don’t want to be presented with a pop-up window every time I visit your site.

  3. “What bugs me is turning on a news site or buying a candy bar at walmart and having a “how did we do today?” survey.”

    Silence is consent… as they say in artillery. =)

    I get what you’re saying.

    But surveys and popups are proven to work. If they didn’t work no one would user them. You will see more of them on my site in the future. I will lose some readers because of it. That’s ok. I will gain customers.

    I went through a phase like this a couple of years ago. Now I’m more or less resigned to the notion that people do what they do because that’s just how it works. Whether people like it or not, is almost irrelevant!

    Same with “tip jars.” Michel Fortin, one of the biggest guys around, has a tip jar. If it didn’t work, he wouldn’t use it. IIRC, Michel wrote the copy for John’s Reese’s million dollar day, the first ever.

    • I understand that these things work. I just hit a very annoyed state the other day. I am sure I will have a survey or two in the future as well. I just get tired of them being everywhere. I don’t mind them on people’s sites that really want an opinion, but on every little thing? I will still be your reader and a customer when you have surveys dave.

  4. I bookmarked this blog a while ago because of the great content and I am never being dissapointed. Keep up the good work.

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